We are MAIA, a startup made for the world.
We develop intelligent payment solutions to drive business and promote global connections efficiently and securely.
Somos MAIA, uma startup feita para o mundo.
Desenvolvemos soluções de pagamento inteligentes para impulsionar negócios e promover conexões globais com eficiência e segurança.
About Maia and FitBank
Created by FitBank, one of the largest banking infrastructures in Brazil, Maia is a virtual assistant that uses generative AI to transform payment management on WhatsApp. With a presence in Brazil, Mexico and Colombia, our technology already simplifies the lives of more than 1 million users.
+3 countries
Consolidated Presence in the main countries of Latin America: We are in Brazil, Mexico and Colombia.
+1MM
Customers around the world.
+300
Paid simultaneously.
About FitBank
Since 2015, FitBank has been driving innovation in the financial system. We have evolved from a payments platform to a robust banking infratech, with complete solutions for 18 sectors of the economy. We are the only 100% cloud-native platform connected to SPB and have J.P. Morgan and CSU as partners.
News
FitBank grows more than 50% and earns R$ 165 million in 2024
FitBank's new service uses AI to pay bills via WhatsApp.
FAQs
Tire suas dúvidas sobre nossos serviços e soluções de pagamento.
Maia is a virtual assistant service powered by generative artificial intelligence, designed to simplify the process of paying bills and managing your finances. Through a WhatsApp chat, Maia helps you pay bills, remember due dates, and keep your data organized, easily and securely.
Maia operates under strict legal and regulatory standards. We work with recognized companies and use technologies endorsed by international data protection and cybersecurity regulations, including compliance with privacy laws such as GDPR or LGPD, depending on your country.
To ensure you’re interacting with Maia:
- Make sure the number is verified on WhatsApp with the green business account checkmark.
- Look for our registered name on WhatsApp as “Maia.”
- Never share external suspicious links or confidential information without clear security protocols.
Maia uses end-to-end encryption to protect the information you share. In addition, we store your data on secure servers that comply with international standards like PCI DSS to protect financial transactions.
Se você tiver alguma dúvida:
1. Verifique o número oficial da Maia em nosso site
2. Confirme a verificação comercial no WhatsApp
3. Entre em contato com nossa equipe de suporte através de nossos canais oficiais para verificar quaisquer interações
In addition to helping you pay your bills, Maia can: Send expiration alerts. Help you organize pending payments. Provide reports on your completed payments. Answer your basic financial questions.
Your card information is stored in a secure environment certified to meet financial security standards (PCI DSS). This ensures it is used only for authorized payments you request.
Of course! You can share Maia's contact information with your friends by sending them our official number or the direct link to our WhatsApp chat on our site.
Maia is FitBank's generative AI-powered virtual assistant. FitBank is a Brazilian infratech that has been in the market for 10 years and offers Banking, Credit, Payment, and Core Banking solutions customized for all sectors, driven by proprietary technology, 100% cloud-based, and integrated with the SPB. With the support of J.P. Morgan and CSU. Learn more about FitBank by visiting fitbank.com.br.
Yes. The virtual assistant service for payments has a cost, which is included in the invoice or billing statement.
Maia may request necessary information to complete payments and provide personalized services, such as:
- Full name.
- Invoice number or payment code.
- Invoice due date.
- Payment method (card, PIX, etc.)
We will never ask for confidential information, such as bank passwords or card security codes, outside of the authorized payment process.
Your card information should only be entered via the secure link provided by Maia during the checkout process. Never enter data outside of these authorized channels.
Sure! Maia can set up personalized reminders to let you know when a bill is due or when you need to make a recurring payment.
Paying with Maia is simple: Share the barcode, invoice number, or send a photo or PDF of your invoice or payment slip. Maia will process the information and guide you in choosing your payment method. Confirm the payment and you will immediately receive a receipt.
Maia stores your encrypted information on secure servers that comply with local data protection regulations, such as LGPD in Brazil or GDPR in the European Union. Your data will never be shared without your explicit consent.
Maia uses authentication methods, such as sending verification codes via WhatsApp or validating pre-registered data, to ensure only you can access and authorize payments on your account.